Privacy Policy

1. Introduction

This Privacy Policy explains how AMA Móvil ("we," "our," or "us") collects, uses, and protects personal information when you use our mobile application. By using AMA Móvil, you agree to the practices described in this policy.

2. Information We Collect

AMA Móvil collects limited information necessary to allow users to access and use the app securely and effectively.

We collect the following types of information:

• Name and password: Used for account creation, login, and authentication.
• Device information: Such as device type, operating system version, and identifiers for performance and security purposes.
• Location information: The app may access your location through the Google Maps API to display map-based features or directions. This data is processed securely and not stored permanently.

No other personal data (such as photos, contacts, or microphone data) is collected by the app.

3. How We Use Your Information

Your information is used solely for:

• Providing and maintaining access to the AMA Móvil app.
• Authenticating users and protecting accounts.
• Enabling map-based functionality using Google Maps API.
• Improving app performance and security.

We do not sell, rent, or share personal information with third parties for marketing purposes.

4. Third-Party Services

• The app uses Google Maps API to provide location and mapping functionalities.
• Use of this service is subject to Google's Privacy Policy.
• Other than this integration, no third-party SDKs, analytics, or ad services are used.

5. Account and Data Deletion

You have the right to delete your account and all associated personal data at any time.

How to Delete Your Account:

• Open the AMA Móvil mobile application
• Navigate to Settings
• Scroll down to the Delete Account section
• Follow the on-screen instructions to confirm account deletion
• You will be required to enter your password to verify this action

What Gets Deleted:

When you delete your account, the following data will be permanently removed:

• Your account profile and credentials
• All saved favorite routes
• Active login sessions
• Any other personal data associated with your account

Note: This action cannot be undone. Once your account is deleted, you will need to create a new account if you wish to use the app again.

If you encounter any issues deleting your account through the app, please contact us at supportamatrack@ama.pr.gov for assistance.

6. Data Security

• We take reasonable measures to protect your data from unauthorized access, disclosure, or loss.
• All sensitive information (such as your password) is encrypted and transmitted securely.

7. Data Retention

• We retain user information only as long as necessary to provide the app's functionality and comply with legal obligations.
• If you delete your account, related personal data will be securely deleted inmediately after deletion confirmation.

8. Children's Privacy

• AMA Móvil is intended for users of all ages. We handle all personal data in accordance with applicable privacy laws and protect the information of every user equally.

9. Your Rights

• Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data.
• You can contact us at supportamatrack@ama.pr.gov to exercise these rights or ask any privacy-related questions.

10. Changes to This Policy

• We may update this Privacy Policy periodically.
• Any updates will be posted publicly, and the "Effective Date" above will reflect the latest revision.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: